Exhibitor Services
Exhibitor Resources | Exhibitor & Sponsor FAQ
Exhibitor Resources
Exhibitor Portal
Log in to the Exhibitor Portal to submit your company description or other creative materials, and to register your booth staff for the event. This section is password protected. Please contact Ashley DaSilva with questions regarding access.
Exhibitor Services Manual (ESM)
Your guide to operations and logistics at GDC Online, the ESM includes order forms for purchasing onsite furniture, utilities, and equipment. If you have an issue regarding show operations guidelines not covered in the ESM, please contact Nelia Nunes for assistance.
GDC Online Exhibitor and Sponsorship Deliverables Page
Your resource for GDC Online logos, banners and other promotional fare. This page also includes information regarding specifications for the show program, tote bag inserts, and public bin distribution.
Exhibitor & Sponsor FAQ
Exhibitor Services Manual (ESM)
How do I become an Exhibitor?
- Who do I contact to book Exhibit space?
- Who do I contact to book Recruitment and Education space?
- What comes with the purchase of an Exhibit space?
- Is there a deadline for becoming an exhibitor?
Exhibition & Sponsorship Logistics
- Who do I contact with exhibitor service questions about exhibiting & my booth?
- What are the booth height and dimensions regulations & restrictions?
- What are the hanging signs regulations & restrictions?
- What is drayage?
- How do I handle shipping to the Austin Convention Center?
- How do I order graphics, custom booths, furniture and carpet from GES?
- How do I order lead retrieval, audio visual, electrical, internet, food, booth security or plants for my booth?
Event Guide Ads
- Details regarding Ad opportunities will soon be announced.
Hotel Reservations
Marketing & Sponsorship Opportunities
- What are the marketing and sponsorship offerings at GDC Online 2011?
- Where can I download web banners & buttons to promote my booth at GDC Online 2011?
Expo Passes & Registering My Booth Staff for Exhibitor Passes
- How do I obtain Exhibitor badges for my booth staff?
- What is the difference between an Expo pass and Staff pass, and what does each pass include?
- How many Expo passes do I receive for my booth size?
- When will the Expo passes be mailed to me?
Press attending GDC Online
How do I become a GDC Online Exhibitor?
Q: Who do I contact to book GDC Online Exhibit space?
A: Contact your salesperson for details.
View exhibit opportunities for GDC Online 2011 here.
Q: Who do I contact to book Recruitment and Education space?
A:
For Recruitment - contact Gina Gross, Global Account Manager of Recruitment
For Education - contact Rafael Vallin - Global Education Sales Representative
Q: What comes with the purchase of an Exhibit space?
A: The following items are included with an exhibit space
- Company listing and link on www.gdconline.com
- Exhibitor staff and Expo Badges (see chart below)
Booth Size (sq feet) |
Expo Passes |
Exhibitor Staff Passes |
Single Session Passes |
100 |
5 |
5 |
0 |
200 |
10 |
10 |
5 |
400 |
15 |
15 |
10 |
600 |
20 |
20 |
15 |
- Eligibility for early booth selection for GDC Online 2012
- Eligibility for sponsorships, promotions, and exhibitor marketing support program upgrades
Q: Is there a deadline for becoming an exhibitor?
A: To maximize your exposure on the GDC Online web site and marketing materials, we recommend you reserve space early. Exhibit space is also limited to availability. If you are considering exhibiting, contact your account manager today for exhibition opportunities. See the current version of the GDC Online Expo floor plan here.
Exhibition & Sponsorship Logistics
Q: Who do I contact with service questions about exhibiting and my booth?
A: For questions about booth or sponsorship purchases, please contact your salesperson.
Please review your Exhibitor Services Manual for the answer to most of your questions. From general expo information to booth and signage info, you will find most of your questions within the exhibitor service manual.
If you have already signed a contract and have questions about exhibiting, your sponsorship or any booth logistics, please contact:
Nelia Nunes
Operations Manager
(415) 947-6761
nelia.nunes@ubm.com
Q: What are the booth height and dimensions regulations & restrictions?
A: There are rules stating the maximum allowable height of various booth sizes. Allowable heights vary according to the size of the booth. The specific rules and regulations pertaining to your booth size are listed in Section 3 of the Exhibitor Service Manual, which will be available at the end of June. If you have specific questions regarding your booth set up in the meantime, please contact Nelia Nunes or (415) 947-6761.
Q: What are the hanging sign regulations & restrictions?
A: Hanging signs are only allowed for island booths 20'x20' or bigger. If your booth fits these parameters and you want to do a hanging sign, you will need to submit a Hanging Sign Request Form. This form can be found in Section 3 of the Exhibitor Service Manual when it becomes available. Once it is approved by show management, you will need to order labor from GES to hang it and must use the appropriate shipping label to ship it to GES. These forms will be available in the Exhibitor Service Manual.
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Q: What is drayage?
A: Drayage is the material handling of your freight to your booth. GES is the exclusive provider of drayage services. Full time employees of exhibiting companies may move their own materials to their booth space, however no pallet jacks nor motorized forklifts can be operated by anyone other than GES. If your drayage needs are more than can be moved in without use of a jack or lift, GES drayage should be contracted. GES will be responsible for controlling access to the loading docks to ensure safety and efficiency. Exhibitors wishing to move their own materials in or out of the show will be provided a space in the dock area to load or unload their vehicles on a first come first served basis.
Q: How do I handle shipping to the Austin Convention Center?
A: Specifics, ie addresses, will be located in Section 4 of the Exhibitor Service Manual.
Q: How do I order graphics, custom booths, furniture and carpet from GES?
A: GES can produce any signage that you need. Whether you want to add a logo to your Booth ID sign or order meter-sized boards, GES can do it. The plus side to that is you don't have to ship your signage (and risk having it arrive damaged) and it is at your booth when you arrive. They can make most types of banners or signage at a competitive price. Contact them at (800) 475-2098 or (702) 515-5970.
Q: How do I order lead retrieval, audio visual, electrical, internet, food, booth security or plants for my booth?
A: All vendor service offerings and forms will be found in Section 7 of the Exhibitor Service Manual.
Hotel Reservations
Q: How do I make hotel reservations?
A: You must contact the hotels directly for your reservations, for a list of the hotels or visit the Travel page.
Marketing & Sponsorship Opportunities
Q: What are the marketing and sponsorship offerings at GDC Online?
A: Click here for a complete list of sponsorship opportunities.
Q: Where can I download web banners and buttons to promote my booth at GDC Online 2011?
A: Information on web banners and buttons will be available here.
Expo Passes & Registering My Booth Staff for Exhibitor Passes
Q: How do I obtain Exhibitor badges for my booth staff?
A: Go to the Exhibitor Registration page on our web site to find directions how to register your exhibitor booth personnel. Pass allotments are based on booth size. Only register the staff who will be working in your booth. All others need to be registered as attendees. Please have your staff show ID to pick up their badges on site.
Q: What is the difference between an expo pass and a staff pass and what does each pass include?
A: Each GDC Online exhibitor will be allotted a number of staff passes and Expo passes based on the size of their exhibit space.
Expo passes allow access to the GDC Online Expo floor; however, Expo passes cannot be used to access the GDC Online show floor prior to the expo or after it closes each afternoon. Expo passes can be distributed to members of your company who will not need access to the show floor outside of expo hours and to clients/partners you would like to invite to the GDC Online to visit your booth and check out the event.
Staff passes allow access on and off the show floor to set up your exhibit space before the expo opens and to secure it at the end of each day after the expo closes. Staff passes should NOT be given to clients/partners who are not exhibitors at GDC Online (expo passes are appropriate).
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Q: How many Expo passes do I receive for my booth size?
A: The quantity of Expo passes you receive is based on booth size.
Q: When will the Expo passes be mailed to me?
A: Expo tickets (redeemable at onsite GDC Online Registration for the actual Expo pass) will be mailed to the event manager at the exhibiting company in early September. For any company that signs up after the initial mailing, Expo tickets are mailed each Friday for the prior week's exhibiting contracts.
A note about redeeming GDC Online Expo tickets: Expo tickets are only redeemable for an Expo pass onsite GDC Online Registration at the Austin Convention Center. Expo tickets cannot be redeemed for an Expo pass by advance online Registration. Click here to view on-site GDC Online registration hours.
Press attending GDC Online 2011
Q:
How do I obtain a list of the pre-registered press attending GDC Online?
A: Official exhibitors may access the GDC Online press list (not currently available) via their exhibitor portal login. The GDC Online press list is available no sooner than approximately one month before the event. Your exhibitor login will be provided to you by Ashley DaSilva.
Q: How can I maximize press visibility for my company and products during GDC Online?
A: Exhibitors and sponsors are allowed to bring media kits and other marketing materials to the press room starting on (TBD).
