Frequently Asked Questions
If you have a question and can't find the answer on the site, please let us know on the Contact Us page. Chances are someone else will have the same question.
Event Date & Location:
Conference Registration:
- How do I contact a "live" person for registration help and information?
- What is the cost of admission?
- When can I register to attend the Game Developers Conference® Online 2011
- I've just registered online, when will I receive my receipt and confirmation?
- Why do I have to create a unique login and password for my registration?
- When do I receive my badge?
- I've registered for GDC Online and now need to make changes to my registration, how can I do this?
- Where can I mail my registration payment or changes?
- Where can I place a request for a change?
- How can I register a group?
Show Hours:
- What are the registration hourfs?
- What are the session hours?
- What hours will the Expo Floor be open?
Conference Curriculum:
Travel & Hotels:
Speaking at GDC Online:
- I would like to speak at GDC Online. How do I submit a proposal?
- When do I find out whether my speaking proposal for GDC Online was accepted?
Other Questions:
- Can I bring my child to the show?
- Is there a location in the convention center where I can nurse in a private room?
- Why can't I see the registration page on this site?
- Americans with Disabilities Act - How can I request assistance?
- Will there be wireless Internet access at the show?
Volunteer:
Event Date & Location
Q: When/Where is the Game Developers Conference® Online 2011?
A: When: GDC Online: October 10-13, 2011. View registration and expo hours here.
Where: Austin Convention Center, Austin, Texas
About Conference Registration
Q: How do I contact a "live" person for registration help and information?
A: Please contact the GDC Registration Department at (415) 947-6925. The Registration Department is open
Monday - Friday from 9am to 4pm Pacific Time, excluding holidays.
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Q: What is the cost of admission?
A: There are a number of different passes available, depending on what parts of the conference you would like to see. For details about these passes and pricing, please click here.
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Q: When can I register to attend the Game Developers Conference® Online?
A: Online registration is now available. You can also download a registration form.
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Q: I registered for GDC Online online - how do I get a receipt and confirmation?
A: If you registered and paid online, the final page of the registration process is your receipt and confirmation. Please make certain to make a copy of your receipt for expense purposes as well as any follow-up with the GDC Registration Department. If you printed an invoice and submitted it with your check payment, we will mail you a confirmation and receipt, once your registration is received and processed. Online registration without payment does NOT secure the Early Registration discount. If you selected payment by check, please be aware that all check payments must be received by the Registration Department no later than Friday, September 30, 2011 in order to apply the payment to your registration. If you are unable to meet this deadline, please pay by credit card by accessing your registration as a returning user and follow the prompts to pay with a credit card.
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Q: Why do I have to create a unique login and password for my registration?
A: For your privacy and protection we require anyone registering online to create a unique login for access to their registration. Having a login allows you online access to your receipt, pass selection and information about your registration. This is only available through online registration. Please contact the Registration Department if you have questions after online registration is closed.
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Q: When do I receive my badge?
A: Event badges are no longer mailed out. Please be sure to print out your confirmation and bring it with you to the conference along with a picture ID.
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Q: I registered and now need to make changes to my registration, how can I do this?
A: If you need to cancel your conference registration, you may do so for a full refund, less a $150.00 service charge until Friday, September 10, 2011. Attendees who register prior to or after the deadline date, who do not cancel in writing by the deadline date are liable for the entire cost of the pass and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. You may download the Registration Update Form.
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Q: Where can I mail my registration payment or changes?
A:
UBM Events Registration Department
GDC Online 2011
303 Second St.
Suite 900 South Tower
San Francisco, CA 94107
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Q: Where can I place a request for a change?
A: Please download the Registration Update Form and fax your changes to (415) 947-6011, or mail your request to:
UBM Events Registration Department
GDC Online 2011
303 Second St.
Suite 900 South Tower
San Francisco, CA 94107
Show Hours
Q: What are the registration hours?
A:
Registration Hours: |
|
| Monday, October 10 | 8am - 5pm |
| Tuesday, October 11 | 8am - 6pm |
| Wednesday, October 12 | 8am - 6pm |
| Thursday, October 13 | 9am - 3pm |
Q: What are the session hours?
A:
|
|
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Q: What hours will the Expo Floor be open?
A:
Expo Hours: |
|
| Tuesday, Oct 11 | 10am - 6pm |
| Wednesday, Oct 12 | 10am - 6pm |
About The Conference Curriculum
Q: When will the conference curriculum for GDC Online be made available?
A: View our Sessions/Schedule Builder page for full details.
Travel and Hotels
Q: How do I reserve a hotel room for GDC Online 2011?
A: The travel section contains hotel booking information.
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Q: Is there a discount available for housing or travel?
A: Yes, discount details are provided in the travel section of this site.
Speaking at GDC Online
Q: I would like to speak at the conference. How do I submit a proposal?
A: The Call for Submissions for GDC Online 2011 has closed. Please check the respective pages for further information.
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Q: When do I find out whether my speaking proposal for the 2011 conference was accepted?
A: All submitters will receive a notification email by July 2011. If you have not received a message regarding the status of your proposal by the end of July, please contact Linda Ho.
Other Questions
Q: Can I bring my child to the GDC?
A: There will not be any on-site child care services at GDC Online. And due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the show floor at any time during the Game Developers Conference® Online.
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Q: Is there a location in the convention center where I can nurse in a private room?
A: Nursing mothers may find privacy in the nurse's office.
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Q: Why can't I see the registration page on this site?
A: The registration portion of this site serves encrypted pages, and will not display on browsers with security settings set too low.
In Internet Explorer,
>Go to Tools
>Internet Options
>Advanced, scroll to the bottom of the list, and make sure SSL 2.0 or 3.0 is enabled.
In Netscape/Mozilla, go to Communicator
>Tools
>Security Info
>Navigator, and make sure SSL 2.0 or 3.0 is enabled.
If you continue to have problems, please refer to the Contact Us page.
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Q: Americans with Disabilities Act - How can I request assistance?
A: If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference and/or expo, please contact Colleen Mickey at at (415) 947-6411 at least one month prior to the event date.
Q: Will there be wireless Internet access at the show?
A: The Austin Convention Center has limited complimentary wireless internet access in the general areas of the building. There will be no Wi-Fi on the Expo Floor or in the classrooms.
Volunteer Opportunities:
Q: Are there volunteer opportunities at the GDC Online?
A: For more information, please visit the Volunteer page.
