Frequently Asked Questions
Event Date & Location
When/Where is the Game Developers Conference® Online 2010?
Conference Registration
- How do I contact a "live" person for registration help and information?
- How much does it cost for admission?
- When can I register to attend the Game Developers Conference® Online 2010?
- I just registered on-line. When will I receive my receipt and confirmation?
- Why do I have to create a unique log in and password for my registration?
- When do I receive my badge?
- I registered and now need to make changes to my registration, how can I do this?
- Where can I mail my registration payment or changes?
- Where can I place a request for a change?
- How can I register a group?
Show Hours
Conference Curriculum
Travel & Hotels
- How do I reserve a hotel room for the GDC Online 2010?
- Is there a discount available for housing or travel?
GDC Online Speaker Presentations
Speaking At GDC Online
- I would like to speak at the 2010 conference. How do I submit a proposal?
- Are there specific subjects that I should submit speaking proposals for?
- When do I find out whether my speaking proposal for the 2010 conference was accepted?
Other Questions
- Can I bring my child to the show?
- Is there a location in the convention center where I can nurse in a private room?
- Why can't I see the registration page on this site?
- Americans with Disabilities Act - How can I request assistance?
- Will there be wireless Internet access at the show?
Volunteer
If you have questions concerning GDC Online 2010, please refer to the Contact Us page.
Event Date & Location
Q: When/Where is the Game Developer Conference® Online 2010?
A: GDC Online (October 5-8, 2010) will take place at the Austin Convention Center in Austin, TX.
Austin Convention Center Address:
500 East Cesar Chavez Street
Austin, TX 78701
Conference Registration
Q: How do I contact a "live" person for registration help and information?
A: Please contact the GDC Online Registration Department at (415) 947-6925 or toll free at 866-535-8996. The Registration Department is open Monday-Friday from 9am-4pm Pacific Time, excluding holidays.
How much does it cost for admission?
A: There are a number of different passes available. For details about these passes and prices, please click here.
Q: When can I register to attend the Game Developers Conference® Online 2010?
A: Registration will open in May 2010. Click here for more information.
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Q: I registered for GDC Online 2010 on the website, how do I get a receipt and confirmation?
A: If you registered and paid online, the final page of the registration process is your receipt and confirmation. Please make certain to make a copy of your receipt for expense purposes as well as any follow-up with the GDC Online Registration Department. You will also need the email address you registered with to check in for your badge. If you printed an invoice and submitted it with your check payment, we will mail you a confirmation and receipt, once your registration is received and processed.
Online registration without payment does NOT secure the Alumni or Early registration discount. Registrations completed (paid) and checks received ON or AFTER the early discount offer has expired must be paid at the full, un-discounted pass price.
Q: Why do I have to create a unique login and password for my registration?
A: For your privacy and protection we require anyone registering online to create a unique login for access to their registration. Having a login allows you online access to your receipt, pass selection and information about your registration.
Q: When do I receive my badge?
A: Badges will not be mailed out in advance of the event but will be collected on-site. Please treat your badge like cash or your favorite game cartridge. A non refundable replacement fee will apply to all lost, misplaced, stolen, "I forgot my badge on my way back from San Jose", duplicate and forgotten badge requests.
Short range Touch 'N Go RFID badges will be in use at GDC Online 2010.
Q: I registered and now need to make changes to my registration, how can I do this?
A: If you need to cancel your conference registration, you may do so for a full refund, less a $150.00 service charge until Friday, September 10, 2010. Attendees who register prior to or after the deadline date, who do not cancel in writing by the deadline date are liable for the pass cost and will be charged for the full registration fee. Sorry, no refunds are available for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. You may download the Registration Update Form for cancellations, substitutions or changes at https://www.cmpevents.com/images/RegChangeRequest.pdf and fax it to (415) 947-6011 for processing or mail your request to:
UBM Events Registration Department
GDC Online 2010
600 Harrison Street, 6th Floor
San Francisco, CA 94107
Written requests for a downgraded pass must be received no later than Friday, September 10, 2010 for a full refund on the difference of registration fees between the value of the original and downgraded pass. Sorry, requests received after Friday, September 10, 2010 cannot be accommodated. Upgrade pass requests must be submitted in writing and faxed to (415) 947-6011 along with payment information for the difference in value.
Q: Where can I mail my registration payment or changes?
A: UBM Events Registration Department
GDC Online 2010
600 Harrison Street, 6th Floor
San Francisco, CA 94107
Q: Where can I place a request for a change?
A: Please fax your requests to (415) 947-6011.
Show Hours
Q: What hours will GDC Online 2010 registration be open?
A: Tuesday, October 5: 8am–5pm
Wednesday, October 6: 8am–6pm
Thursday, October 7: 9am–6pm
Friday, October 8: 9am–3pm
Q: What hours will the expo be open in 2010?
A: Wednesday, October 6: 12–6pm
Thursday, October 7: 10am–6pm
Friday, October 8: 10 am–3pm
Q: What hours will GDC Online 2010 sessions be open?
A: Tuesday, October 6-Friday, October 8: schedule tbd
Conference Curriculum
Q: When will the conference curriculum for the Game Developers Conference® Online 2010 be announced?
A: The conference sessions will be made available in the summer of 2010 as speakers are confirmed, so check back regularly.
Travel and Hotels
Q: How do I reserve a hotel room for the GDC Online 2010?
A: The travel section contains hotel information.
Q: Is there a discount available for housing or travel?
A: Yes, discount details are provided in the travel section of this site.
Other Questions
Q: Can I bring my child to the GDC Online?
A: There will not be any on-site child care services at GDC Online. And due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the show floor at any time during the Game Developers Conference® Online.
Q: Is there a location in the convention center where I can nurse in a private room?
A: Nursing mothers may find privacy in the nurse's office.
Q: Why can't I see the registration page on this site?
A: The registration portion of this site serves encrypted pages, and will not display on browsers with security settings set too low. In Internet Explorer, go to Tools>Internet Options>Advanced, scroll to the bottom of the list, and make sure SSL 2.0 or 3.0 is enabled. In Netscape/Mozilla, go to Communicator>Tools>Security Info>Navigator, and make sure SSL 2.0 or 3.0 is enabled.
If you continue to have problems, please refer to the Contact Us page.
Q: Americans with Disabilities Act - How can I request assistance?
A: If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference and/or expo, please contact Kara Foley at at (415) 947-6348 at least two weeks prior to the event date.
Q: Will there be wireless Internet access at the show?
A: The Austin Convention Center has limited complimentary wireless internet access in the general areas of the building. There will be no wifi on the expo floor or in the classrooms.
GDC Online Proceedings
Q: Where can I access GDC Online speaker presentations, also known as, the GDC Vault?
A: Presentations will be available following the conference on the GDC Vault website.
Speaking At GDC Online
Q: I would like to speak at the conference. How do I submit a proposal?
A: The Call for Submissions for GDC Online 2010 will open at the end of April and will close on May 19, 2010.
Q: Are there specific subjects that I should submit speaking proposals for?
A: The Call for Submission page provides full details on session proposal guidelines.
Q: When do I find out whether my speaking proposal for the 2010 conference was accepted?
A: Notifications for the GDC Online 2010 will be sent in July 2010. If you have any questions regarding GDC Online 2010 proposals, please contact Jen Steele.
Volunteer Opportunities
Q: Are there volunteer opportunities at the GDC Online 2010?
A: Click here to view Volunteer opportunities for GDC Online 2010. If you have any questions regarding your Volunteer Application please contact Ashley Humann.
If you have a question and can't find the answer on the site, please let us know. Chances are, someone else will have the same question. Send questions to Contact Us page.
